111 - Creativity and curiosity with empathy coach Whitney Hess


Hello and welcome to the The Spark & The Art creativity podcast. Thank you for subscribing to our weekly podcast, where we alternate between interviews with creative folks from all different career levels and insight and inspiration episodes. All with the intention you’ll get what you need to get your creative projects started and, more importantly, finished.

I’m your host Tucker and this week is a conversation with Whitney Hess. Whitney is a UX designer turned Empathy Coach. 

Now, I hear you say “Tucker, you keep talking about UX like we’re supposed to know what it is and I really don’t.” So I’ll give you a quick synopsis of the job. UX is User Experience. A UX designer helps design  the process by which a person will use a product. You can’t actually design an experience because experiences only exist in a person. But you can design a process that allows for a person’s experience to have as few frustrating moments as possible. A user experience designer sits, figuratively, between the person using a product and the company making the product. Then we balance the fact that a company needs to make money and the person doesn’t want to feel stupid. You can learn more about what I think UX is by visiting http://www.songstuckerwrote.com/ux-design/

So now on to more about our guest and the conversation. Whitney and I talk about her starting out in computer sciences - and hating it - loving her writing major and how she stumbled on a course for Human Computer Interaction which lead her to her first user experience position. 

While the whole conversation is fantastic, I think my favourite part is the last 5 minutes where Whitney builds on how curiosity and creativity work together. 

So, that’s enough of the ramble let’s just get to the good stuff. Here is today’s chat with Whitney Hess. 

Do you know someone who’s looking for a career in UX or design in general? I’d hope you’d share this episode with them so you’ll look super cool sending along such an amazing guest. The easiest way is to send your friend the short url TheSparkAndTheArt.com/111 (only 111 more episode until I can make laser noises for the short url 222 222) The hardest way to share this episode is to transcribe the entire episode  using seashells you found on the beach and hope your friend reads it all before the tide washes it all away.

Thanks for those who’ve left a rating and review on iTunes they seem silly but they are crazy important for helping the show get found by others. 

One of the super delightful and helpful reviews we got recently is from RockinRealEstateRebel - Inspiring and Entertaining! 

Tucker is both talented and informative. As a long-time former singer/songwriter and children’s music artist I can really appreciate this podcast. Great content! Great Show!

Thanks RockinRealEstateRebel I really appreciate that. I also appreciate the fact that you used 3 exclamation marks in your review. I dare anyone to put more appropriately placed exclamations than that in a review. 

Well friends, thanks for listening and remember: you won’t get the art without the work and you won’t do the work without the spark. 

- Links for this episode -

Whitney Hess - https://whitneyhess.com/

Whitney Hess Twitter - https://twitter.com/whitneyhess